Down below you will find some answers I've listed for common curiosities. Understand that I handle everything on my own so certain unforeseen problems may occur. If you have any questions that are not covered here, feel free to email me at hello@jarodocton.com and I'll do my best to reply as soon as possible. Thanks.


Q: How long will it take for my order to process?

A: Orders can take 2-7 days to be processed before shipping. Most orders ship out within 2-3 days, if not the next business day. Certain products may take longer if noted in the item's description.

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 Q: How do you ship orders?

A: Orders are shipped via USPS First Class Mail. Smaller products are packaged in a padded envelope. Larger items may ship via UPS or FedEx.

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Q: Once processed, how long will it take for my order to be delivered?

A: Shipments can take 2-7 days to be delivered domestically, depending on your proximity to Southern California.

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Q: Do you offer refunds or exchanges?

A: At this time I do not offer refunds or exchanges. All sales are final.